Warehouse Operations Simplified

September 2022

Warehousing

10 Common Warehousing Mistakes

Managing warehouses has become increasingly intricate due to supply chain bottlenecks and a surge in online sales, compounded by heightened expectations for rapid shipping. The evolving landscape places significant pressure on warehouses to deliver optimal performance. Regardless of size or experience, many companies encounter challenges in the warehouse management system. Efficient warehousing is pivotal in logistics, encompassing inventory storage, packaging, and product distribution. Leveraging comprehensive warehousing solutions is imperative for seamless operations, ensuring customer satisfaction and the smooth flow of business processes. Here are the top ten warehousing mistakes made by organizations and steps to be taken to avoid them: – Inaccurate Inventory Management The most important responsibility in warehouse management is inventory accuracy. Inaccurate inventory numbers lead to several issues like operational confusion, unfulfilled orders, need for inventory audits, failed customer SLAs, increased time for finding products in the warehouse and many more. Today’s warehouses should have a robust warehouse management system (WMS) that integrates things like inventory management and tracking, order fulfilment, shipping, receiving, reverse logistics, and more. These systems can even integrate with other technology solutions, like mobile carts, wireless headsets, and automated shelving or conveyors. Wrong KPIs Measuring KPIs such as average time for order picking or the number of time products spends on the shelves is great, but if the whole picture is missing – from receiving through shipping – it will be difficult to notice the inefficiencies and expenses that could be avoided. Understanding the critical metrics for business operations is the initial step in gathering actionable data within a warehouse. To ensure effective tracking of these metrics, implementing top warehouse management systems is crucial. Once these systems are in place, collecting and analyzing data becomes a straightforward process. If unsure about the specific information to collect for warehouse operations, consider engaging a warehouse optimization specialist or logistics consultant well-versed in top warehouse management systems. Investing in their expertise can streamline the process of determining what should be tracked, leading to the establishment of efficient processes and KPIs for continuous monitoring. Poor layout It is imperative to design the facility layout carefully to prevent non-essential movement. Involving a warehousing layout expert to design a facility with a smoother flow helps in accurately positioning & setting up different areas. When warehouse space is at a premium, it can seem a luxury to designate separate areas for shipping out orders and receiving goods. However, not separating these areas at least in some way can lead to inefficiencies and mistakes that cost money. During peak activity, mistakes like placing just-received products directly onto outbound trucks or returning a packed order to shelves can cause significant delays and inefficiencies. These errors severely impact customer satisfaction and lead to wastage. Implementing the best warehouse system and employing effective warehouse management solutions is crucial to prevent such occurrences and maintain seamless operations. Consider placing shipping and receiving in completely different bays of the warehouse so there is little chance for confusion. Proper planning of different types of storage areas and operating areas with physical and visual demarcation tremendously helps in enabling a seamless operational flow Failure to optimize Picking path Another common mistake organizations make is poor optimization of order picking paths in the warehouse. Picking costs are a significant contributor to warehousing costs. Inefficient pick planning directly impacts unit economics and profitability. Besides, optimizing picking effort helps boost employee productivity and morale. To make the best use of their time and energy, one should carefully study the location of the items about one’s pick speed. Often picking products must place in close vicinity to each other as much as possible. Achieving this type of analysis is much more complicated, but with the right software packages, one can resolve this challenge. Sticking to paper-based processes There’s no justification for warehouses to rely on paper-based workflows when numerous options in the digital realm can optimize documentation processes. Employing paper for every task raises the risk of errors and lost paperwork, demanding additional person-hours for management and causing unnecessary cost escalations. Embracing top WMS (Warehouse Management Systems) ensures streamlined and efficient documentation processes, reducing the likelihood of mistakes and enhancing overall operational efficiency. Embracing the technology that is available by installing effective software to manage data and inventory will help gain better visibility, so it can be known exactly where the products are at all times, how many are in stock, the stock levels and when is there a need to restock or filter out an obsolete item. Switching even portions of operations over to digital processes can increase efficiency and accuracy, leading to an overall decrease in costs over time. Holding excess Inventory Having too much inventory on hand can be costly in many ways. Firstly, it takes up storage space that could be used for other products. In addition to this, excess inventory can delay other processes such as picking, restocking, etc. Items that sit at the back of the warehouse can become obsolete and forgotten, preventing organizations from making profits off those items. Reducing the levels of inventory as much as possible can lead to a leaner supply chain without losses. Utilizing software packages and receiving large orders in smaller batches are both ways to accomplish this. This helps to maintain optimum inventory levels. Lack of Safety Policies Even an organized warehouse isn’t always safe.   If employees are constantly injured, they will need to spend more time off work or will work slowly to prevent their injuries from getting worse. Lack of safety policies can have serious consequences. It can lead to injuries, which will invite workforce-related issues. Apart from injuries, working in an unsafe manner can slow down your process and increase labour costs. It is important to maintain strict safety policies. This ensures employees are not cutting corners and following ergonomic practices. Rules & directives have to be made to ensure strict adherence to such policies Lack of proper training & workforce development Another big challenge in warehousing is employee turnover. When a worker leaves

Do we really need 10-minute warehouse delivery
Warehousing

Do we really need 10-minute warehouse delivery?

Market dynamics are forcing e-commerce companies to constantly evolve and undercut each other. Companies are competing not only on pricing and quality but also on how fast they reach your doorstep i.e 10-minute delivery. The pandemic played a pivotal role in catapulting premier online grocery shopping services into the mainstream, transforming a significant portion of the $2 trillion global grocery market. As a result of widespread preference for grocery delivery services during the pandemic, industry leaders and emerging players are now delving into a burgeoning sector known as quick commerce or q-commerce. The integration of warehouse management systems (WMS) solutions has become a key enabler in this evolution. The market penetration of quick-commerce, with the aid of WMS solutions, reached an estimated $0.3 billion in 2021, and projections indicate substantial growth to $5 billion by 2025 in India. Quick commerce startups, commonly referred to as 10-minute delivery apps, empower customers to conveniently order groceries and essential items through their mobile phones. These products are housed in dark stores, compact warehouses strategically positioned across urban areas. Utilizing warehouse management system software, these startups efficiently manage inventory and logistics. However, towards the end of 2022, these quick commerce ventures encountered significant challenges, including substantial financial losses, insufficient funding, and heightened competition. Consequently, they had to streamline operations, downsize their workforce, and shutter dark stores. Numerous startups, ranging from major players to smaller entities, are swiftly entering the realm of q-commerce. A significant shake-up has occurred in the grocery delivery sector with the emergence of Zepto, a new entrant that employs a 10-minute grocery home delivery service. Blinkit, formerly known as Grofers, has initiated 10-minute grocery delivery in multiple cities. Swiggy has introduced Instamart, committing to a delivery timeframe of 20-30 minutes. Dunzo has rolled out Dunzo Daily, and Ola is in the early stages of testing rapid grocery delivery in Bengaluru, showcasing the industry’s dynamic landscape driven by warehouse management software. Who needs 10-minute delivery? Shifting to digital platforms to promote cashless transactions, the world has gone through extreme ramifications that now appear to be promoting a permanent behavioral shift. India’s retail market is huge: $800 billion. And it’s dominated by the 11 million Kirana shops!! One can get all things from nearby Kirana shops. So why should one order online? More importantly – who needs 10-minute delivery and is there a real business use case here? To answer this, let’s understand how we are wired as humans. Humans optimize for time naturally, regardless of whether there is an urgency or not. In general, we tend to optimize for time if there is a way to accomplish something in less time. To this extent – whether consumers ‘need’ delivery services near– is a moot question. If two companies are offering the same products at the same prices, we will naturally choose the one which services in less time. Having said that – quick commerce is more relevant for unplanned buys, impulse or emergency purchases but whether 10-minute delivery is feasible as a business model is a completely different discussion that requires delving into the economics of best grocery online. Is 10-minute delivery the next big thing in the warehouse management system? Speed delivery with warehouse management system According to Supply Chain Dive, as the industry approaches its peak season, supply chain leaders will confront fresh challenges attributable to expansion. Although this season is poised to establish new benchmarks, growth rates are not anticipated to surpass those observed in 2018. Nonetheless, escalating and distinctive customer demands persist, and any oversight in preparing for heightened demand, particularly within systems of record, will not be excused. It is imperative for supply chain leaders to comprehend the potential repercussions of failures in the warehouse management system (WMS) on customer experiences and operational efficiency. Additionally, adopting a set of best practices is crucial to enhance the speed of fulfillment and delivery during the peak season and beyond. How to Use a WMS to Increase Delivery Speed Using a Warehouse Management System (WMS) can really speed up deliveries and make things run more smoothly. WMS lets you see what’s in stock in real-time, making it easier to manage orders. It automates tasks like picking, packing, and shipping, which reduces mistakes and makes the whole order process faster. Keeping track of inventory efficiently ensures that products are ready to ship, cutting down on delays. WMS also gives you data and reports to find any issues in your supply chain and improve them. If you add technologies like barcode scanning and RFID tracking, it makes handling goods even quicker. So, by making the most out of a WMS, businesses can handle busy times better and meet customer expectations with faster and more accurate deliveries. Many startups are considering using dark stores in their supply chain delivery. How does 10-minute delivery work? Let’s first understand how 10-minute delivery works as a concept. Mini Warehouses or Dark Stores To deliver items in 10 minutes, warehouses need to be closer to people’s homes. That’s why these quick delivery apps create lots of mini-warehouses or dark stores in every city. Dark stores or micro-warehouses are located close to the point of delivery. Each dark store manages a focused set of 2,000-2500 stock-keeping units (SKUs) or distinct product items. Startups are using Technologies inside these dark stores to reduce the processing time for orders. Dark stores, also known as micro-fulfillment centers (MFCs), are small, hyper-localized warehouses that store products for online orders. They are typically located in densely populated areas, and customers cannot visit them in person. Instead, customers order products through a mobile app, and dark store employees pick and pack the orders for delivery. Dark stores are much smaller than traditional e-commerce warehouses, typically occupying only 2,000 to 5,000 square feet. Dark stores need automation, good locations, smart design, and efficient order pickers to be successful. Their layouts are different from retail stores and warehouses because they are only used to fulfill orders quickly with quick delivery apps. For example, Blinkit (formerly

Pyrops® WMS is a warehouse management software designed, developed, and implemented by Precision Pyramid Private Limited.

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